Frequently Asked Questions

What do I do if I have questions about my loan?

Contact us either by phone or email, go to the Contact Us tab for more info.

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

How do I get the Title to my vehicle?

Once you have paid your auto loan off in full we will send you your title within 5-7 business days after payment has been processed.

What is my payoff?

Contact us to see exactly what your payoff is on your auto loan, your most recent transaction balance is not your payoff, is may be very close but is not exactly your payoff.

Does my loan have Gap Insurance or Service Contract?

Contact us to inquire if your loan has Gap insurance or Service Contract this is a specific detail that is unique to every loan. You should have a copy of the contract from the selling dealer if you do not please let us know.

Can I Make payments online?

No we do not accept online payments at this time. Please call 860-454-8114 or email to set up payments.